Delivery & Returns

Delivery & Returns Policy

All orders placed with Ayursav India are shipped from our warehouses through reliable logistics partners.

Domestic Shipping (India)
- Orders are usually processed within 3 business days (excluding Sundays and public holidays).
- Delivery within India typically takes 3–7 business days depending on the destination.
- Deliveries are made Monday to Saturday between 10:00 AM – 6:00 PM, excluding public holidays.
- A signature may be required upon delivery. If you are unavailable, you may authorize a family member, colleague, or neighbor to receive the package.
International Shipping
For international orders, shipments may be subject to Customs Duty, Import Duty, or other local government taxes applicable in the destination country.
Please note:
- Customers are responsible for all customs duties, taxes, and clearance charges imposed by their country.
- Shipping charges paid during checkout do not include customs duties or import taxes.
- Customers are advised to check local cosmetic regulations and import laws before placing an order.
- If a shipment is refused due to unpaid customs charges, all shipping and return costs will be deducted from the order value.

Domestic Orders (India):
We offer free shipping across India on all orders unless otherwise specified.
International Orders:
Shipping charges will be calculated and displayed at checkout based on the destination.

At Ayursav India, we take great care to ensure that every product is crafted and delivered with the highest quality standards.

Due to the nature of fragrances, essential oils, and personal care products, we do not offer refunds once the product is sold or delivered.

Exchange Eligibility
Products may only be exchanged in the following cases:
- The product received is damaged during transit
- The product received is tampered or leaking
- There is a manufacturing defect or quality issue
Reporting a Concern
To request an exchange:
- Damaged or tampered products must be reported within 24 hours of delivery.
- Product quality concerns must be reported within 7 days of delivery.
- Customers must provide clear photos and an unboxing video as proof of the issue.
Exchange Conditions
For an exchange to be approved:
- The product must be unused
- The product must be in original packaging
- The product must be in saleable condition
All exchange requests are subject to verification and approval by the Ayursav India team.

Ayursav India will not be responsible for:

For any privacy-related queries, please contact:

Ayursav India Pvt. Ltd.